Description
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle
multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and
resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also
gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and
resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also
gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
les anciennes versions
- 12/31/2022: ServiceDesk Plus MSP 5.2.1
- Report a new version
- Nom du logiciel: ServiceDesk Plus MSP
- Logiciel Catégorie: Professionnel
- Code: com.manageengine.sdp.msp
- La dernière version: 5.2.1
- Exigence: {S} ou supérieur
- Taille du fichier : 12.11 MB
- Mettre à jour temps: 2022-12-31
